MTR CROSSRAIL

MILLION TRAIN SERVICE KM PER YEAR
STATIONS
MILLION PASSENGER JOURNEYS ANUALLY

 

The MTR Elizabeth line provides frequent services linking the east and west together while relieving congestion on some of the busiest Tube lines. The MTR Elizabeth line runs over 11 million kilometres of train services per year providing 200 million passenger journeys.

OUR SERVICE

Land Sheriffs service delivery to MTR Elizabeth line is taking our tried and tested security model and wealth of industry experience together with our pro-active and highly trained teams and to meet the problem of anti-social behaviour head on, but importantly delivering a commuter and customer experience that exceeds expectations of a security provider.

We are tasked with making everyone’s journey including staff and passengers feel safe with staff deployed on the trains and stations delivering a professional and efficient service.

We have over 15 MTR Elizabeth line dedicated staff, deployed in over 4 teams, and numerous vehicles deployed 24/7 365, all entrusted with the protection, deterrent, and safety of our customers staff and commuters.

WHAT OUR CLIENTS SAY

“Just a quick thank you to Muj Khan for supporting a confused female at Ealing yesterday. The female seemed to have been travelling for hours on the network. Muj was able to communicate with the female in her native language, allowing her to work with BTP and continue her journey. A great example of the need of a diverse workforce.”

Sultana Pasha

MTR Safeguarding

1

The Land Sheriffs are doing some fantastic work for us, keeping our train services running to time

Julian Dixon M.Litt

Head of Security and Community Engagement – MTR Elizabeth line

2

The Land Sheriffs are key partners to ourselves and always go the extra mile.

Julian Dixon M.Litt

Head of Security and Community Engagement – MTR Elizabeth line

3

Having the Land Sheriffs as one of our industry partners, doesn’t just deliver instant performance and more importantly safety benefits but gives you an immediate insight into how a security railway partner should conduct itself.

Working with the Land Sheriffs for the length of our concession to date has helped us achieve some of the most impressive performance figures in the rail industry – and their conduct rubs off on our own teams.

For these guys to save one life is remarkable but to date they have saved XX lives between Shenfield and Liverpool Street – truly remarkable and a credit to the industry.

I look forward to continue this ever growing partnership for the remainder of this concession – I have only great things to say about them.

Andy Boyle

Operations Director MTR Elizabeth line

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